Delivery Information

How much is delivery?
The pricing for sending gifts is based on the greater of the actual weight and cubic weight, once the gift is packaged into a courier delivery box. Prices are for one gift only and are based on a specified size and weight (cubic weight of 5kg for all gifts outside of Gold Coast) and if a gift is outside these perimeters, an additional delivery fee will be required to be charged. In the event of this happening, we will contact you to discuss these charges.

All orders placed during the weekend or on public holidays will be processed on the next working day.

At checkout, once you enter your delivery postcode, the available delivery price will be presented. Please select your preferred delivery date on the calendar, on the checkout page.

Covid-19

Please note that due to Covid-19 our courier services are sometimes taking an extra day to deliver due to the increase in delivery volumes and new handling procedures to ensure safe contact free shipping.  In metro areas our same day courier services are delivering same day but can arrive later in the day.  Thank you so much for your understanding.

Gold Coast – 15.00. We always attempt same day delivery (Metro Areas) but can only confirm if ordered by 9am (Monday to Friday). All orders placed during the weekend or on public holidays will be processed on the next working day. Add an extra day for deliveries to outer suburbs and non metro areas and for orders placed after 10am. Orders for Tweed Heads, Banora Point, Tallebudgera Valley, Maudsland, Mount Nathan, Newstead and Coomera need to be placed by 12noon on the day prior to delivery. 

Brisbane, Kingscliff, Murwillumbah, Byron Bay, Ormeau, Pimpama, Yatala and Upper Coomera – $16.50 Next day delivery (Metro Areas) if ordered by 1pm the day prior to delivery (Monday to Friday). All orders placed during the weekend or on public holidays will be processed on the next working day. Add an extra day for deliveries to outer suburbs and non metro areas.

Tambourine, Tambourine Mountain and Jimboomba areas – $16.50 – 2- 4 days service if order is placed by 12 noon on any given day (Monday to Friday).

Sunshine Coast, Ipswich, Toowoomba – $16.50 – Next day delivery (Metro Areas ) if ordered by 1pm the day prior to delivery (Monday to Friday). All orders placed during the weekend or on public holidays will be processed on the next working day. Add an extra day for deliveries to outer suburbs and non metro areas.

Canberra, Sydney, Wollongong, Coffs Harbour, Port Macquarie, Newcastle, Central Coast, Maryborough, Bundaberg, Gladstone, Rockhampton – $18.50. 1-2 days service (Metro Areas) if ordered by 1pm -Add an extra day for deliveries to outer suburbs and non metro areas and for orders placed after 1pm.

Melbourne, Geelong, Bendigo, Albury Wodonga  $23.50 2-3 days service (Metro Areas) if ordered by 1pm. 
Add an extra day for deliveries to outer suburbs and non metro areas and orders placed after 1pm.

Adelaide, Mackay, Townsville, Cairns – $23.50 2-3 days service (Metro Areas) if ordered by 1pm . 
Add an extra day for deliveries to outer suburbs and non metro areas and for orders placed after 1pm.

Hobart 
– 32.00 – 2-6 days service (Metro Areas) if ordered by 1pm. Add an extra day for deliveries to outer suburbs and non metro areas.

Perth – 
45.00. 7-10 days service (Metro Areas) if ordered by 1pm. Add an extra day for deliveries to outer suburbs and non metro areas.

Country and Rural NSW, QLD and VIC
 – Ring our office for pricing and delivery times .

Country and Rural WA, SA ,NT and TAS
– Ring our office for pricing and delivery times.

Volume Discounts of Hampers to the Same Destination* 

If you are ordering 6 or more gifts for delivery to the same address, please ring our office on 07 5535 2879 and you may be eligible for free delivery.

DESTINATION COST PER 2-4 HAMPERS (IN $AUD)
Gold Coast and Tweed Heads
Monday to Friday
$15 for first hamper and $2 per hamper thereafter.
Gold Coast and Tweed Heads – NOT ALWAYS AVAILABLE
(Saturday)
$25 for first hamper and $0 per hamper thereafter.
Gold Coast and Tweed Heads  – NOT ALWAYS AVAILABLE
(Sunday and Public Holidays)
$50 for first hamper and $0 per hamper thereafter.
Brisbane, Tambourine Mountain, Ormeau, Pimpama, Jimboomba, Kingscliff, Byron Bay and Newstead $16.50 – Standard hamper fees apply for each gift.
Sunshine Coast, Ipswich,Toowoomba $16.50 – Standard hamper fees apply for each gift.
Canberra, Sydney, Wollongong, Coffs Harbour, Port Macquarie, Newcastle,
Central Coast, Maryborough, Bundaberg, Gladstone, Rockhampton
$18.50 – Standard hamper fees apply for each gift.
Melbourne, Geelong, Albury, Wondonga $23.50 –  Standard hamper fees apply for each gift.
Adelaide, Mackay, Townsville and Cairns $23.50-  Standard hamper fees apply for each gift.
Hobart $32 – Standard hamper fees apply for each gift.
Perth $45 – Standard hamper fees apply for each gift.
Country and Rural NSW, VIC, QLD Ring our office for pricing and delivery times.
Country and Rural WA, SA, NT, TAS Ring our office for pricing and delivery times.
If you are ordering more than 6 hampers, please ring our office for pricing. *Hampers over 5kg may be ineligable for volume discount.

In rural areas we cannot guarantee a delivery date, however we will deliver as close as possible to your requested date.

We only use courier companies that are able to carry fragile parcels, due to the fragile nature of our gifts.

*When ordering, you must supply a business address or physical street address for deliveries. Deliveries cannot be made to PO Boxes.

*Note: We recommend that you have the recipient sign for the delivery as we are unable to take responsibility for packages that do not require a signature. A redelivery charge will apply if an incorrect or incomplete delivery address is given.

Can I state the time that I would like delivery to occur? 

Depending on when an order is placed, morning or afternoon delivery can be specified (but not exact times) and we take every care to ensure that deliveries are made within the stated timeframes. However, there are times when gifts can be delayed in the delivery process. For these reasons, our delivery time table is a guide only and GC Gift Boxes and Hampers will only advise of approximate delivery timeframes and is not liable for any delay.

What happens if I supply the wrong address for the delivery of a hamper?
Please be very careful in providing us with correct delivery address information. If you provide us with an incorrect address and your order is delivered as per your instructions, GC Gift Boxes and Hampers will not accept any responsibility for the mistake. If we are unable to deliver to an incorrect address and the order is returned to us, we can redeliver but a redelivery fee for the original amount of delivery will apply.

We take every care to ensure that deliveries are made within the stated timeframes but there are times when gifts can be delayed in the delivery process. For these reasons, our delivery time table is a guide only and GC Gift Boxes and Hampers will only advise of approximate delivery timeframes and is not liable for any delay.

If a client requests their gift to be sent through Australia Post or any other courier service apart from those recommended and used by us, they do so at their own risk and GC Gift Boxes and Hampers will not be liable for any damaged or lost parcels. Delivery charges may also be different to those listed by us, depending on gift size and weight.

During Christmas and other peak times, GC Gift Boxes and Hampers is unable to guarantee preferred delivery dates and the nominated timeframe of deliveries. During these peak times, timeframes will be advised upon confirmation and payment of the order.

What happens if a gift is damaged?

In the unfortunate event that a gift arrives at its destination, damaged through delivery, please contact info@gcgiftboxesandhampers.com.au within 48 hours. Conditions apply.

WHY CHOOSE US

SAME DAY SHIPPING

For local Gold Coast Deliveries before 9am*

SATISFACTION GUARANTEE

Our 5+ ratings speak for themselves

AUSTRALIA WIDE DELIVERY

Send you your loved one Aust Wide

HAPPY CLIENTS

Kim could not have been more helpful. I was able to put together a custom gift with Kim’s help and it was delivered to another State on the exact day I needed. The communication she provided the whole time was the best. Highly recommend.

Their customer service is fantastic and they went above and beyond to ensure my mothers birthday surprise was delivered on time and presented beautifully. Will be using them for all my gift needs in the future. Absolutely brilliant!